Game rules violation
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I saw one player twice in one battle
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What should I do if I have found a cheater?
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What should I do if I was banned in the game?
For the battle a room is created, then it is filled with players. The player spends 5 minutes in the room and gets out. Rooms continue to exist. The same player can get into the same room and play for 5 minutes, but again, with a new count.
If you saw cheater in the battle, please, write technical support about it. Your message should include:
1. Exact nickname of the player who you suspect in cheating;
2. The reason why you suspect him or her;
3. Attach screenshots (if any).
Any information about this player and his or her violations will help us to handle this situation as soon as possible.
To find out the reason why you were banned, write us on e-mail [email protected]. Your message should include
1. The name of the game (We receive letters from players from all our games);
2. Your ID (ID is personal identification code of every player. You can find it in the settings);
3. Your nickname and level (If you don't remember your ID, this information will help us find your profile);
4. Describe your problem in the letter.